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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lucky Knight

June 6, 2024

1  out of  5
rating by Lucky Knight
"Not very happy with the response due to my lost"
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Clayton Wolf

June 5, 2024

5  out of  5
rating by Clayton Wolf
"Great team! They have always been there to answer all my questions and help me. I highly recommend Keith Webb and his team for all your insurance needs."
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Margarita Palacios

April 25, 2024

5  out of  5
rating by Margarita Palacios
"Looking for a trusted and skilled professional? Will Stuart is your guy! He was super helpful, knowledgeable, and professional from start to finish. Highly recommended!"
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Katrina Holcomb

April 5, 2024

5  out of  5
rating by Katrina Holcomb
"Will is professional and easy to work with. I had issues receiving my Safe Driving beacon and Will personally delivered it to my home!"
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Bryant Archer

January 28, 2024

5  out of  5
rating by Bryant Archer
"Great insurance agency"
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Philip Bearden

December 25, 2023

5  out of  5
rating by Philip Bearden
"Angela Stone is awesome to help with all your insurance needs."
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carl ray

November 22, 2023

5  out of  5
rating by carl ray
"The process was very easy and completed on the phone and online. I'm disabled so this was extremely helpful."
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Maryann Moore-o'hare

March 24, 2023

5  out of  5
rating by Maryann Moore-o'hare
"Such a nice place to do business. Pleasant, helpful, and reliable- a win-win."
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Ricky Jolley

February 28, 2023

5  out of  5
rating by Ricky Jolley
"Everyone in Keith office goes above and beyond to take care of you. Sometimes it takes village to keep Rick stright.. Angela and Tracie have on more than one occasion came to my rescue. From tx messages to a quick call to help keep me in line, some months you just get busy and forget about important things. They look out for you. I really appreciate the small town feeling of your insurance agent actually knows your name and cares. Thank you guy's... and gals!"
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Cole

December 5, 2022

5  out of  5
rating by Cole
"Great people and great staff and are very kind"
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Patrick Streeter

December 2, 2022

1  out of  5
rating by Patrick Streeter
"I switched over to this agency last summer from Allstate. At the time, I was pleased that their quote was significantly better than Allstate who I had been with for 15 years. However, I learned recently that after 2 months they canceled my insurance policy. They stated they mailed me notices but I never received any notification. When I asked why I didn't received a phone call, text or email from them about all this, they rudely stated that it wasn't their job to let me know these things. They also canceled my second insurance policy with them. I have gone for months not knowing that I had coverage. IT was paid for too! They will not refund me for the months without coverage even though they took my money. Additionally, it took three days before they would speak to me about all of this. I called every day, but the "ONE" person who could help me with it was never available and would not return my phone calls. I certainly will follow up with the BBB regarding this agency as I hope its not representative of the State Farm Company!"
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Nessa Xylie

October 27, 2022

5  out of  5
rating by Nessa Xylie
"I love the wonderful agents who work for the company. Always nice and friendly. They are there for you when you need help with simple or confusing policy questions."
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Ron

October 4, 2022

2  out of  5
rating by Ron
"Staff was very helpful and provided a quote really fast. Recommend highly. Revised - I realize this was not the local agent, but State Farm in general dropped my homeowner insurance after 1 claim for $1,400 (Not including my $2600 deductible)"
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Rachel Miller

August 31, 2022

5  out of  5
rating by Rachel Miller
"I have doing business with State Farm for years now, I love the rates and most of all, Tracie she is the BEST!!! She always takes care of me and my family for all our needs. If you need insurance this is place to shop for all types of your insurance needs. Keith Webb at Albertville, AL. No worries....Tracie will make sure you are she answers or take care of you. ☺"
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Leah Hanvey

August 26, 2022

5  out of  5
rating by Leah Hanvey
"Tracie was so easy to work with. She went above helping us out . We received the best rates for our insurance."
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Freddianne C

June 28, 2022

5  out of  5
rating by Freddianne C
"The customer service is great! Feels like I'm talking to a family member."
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Connie Meeks

March 11, 2022

5  out of  5
rating by Connie Meeks
"I got my insurance with them cheapest in town."
We responded:
"Thanks Connie! We appreciate you and look forward to serving you in the future!"
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kimberly Donald

April 16, 2021

5  out of  5
rating by kimberly Donald
"I was dealing with an insurance company that was horrible unresponsive and unprofessional. I sought out to find a better company and got a call back immediately from Angela Stone. She was very responsive to every need and concern and gave me a great quote. I was stressing about finding another company and she reached out to me and completely relieved me from that stress. Friendly, professional and caring. This is the company and this is definitely the agent you want."
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Tasha Snider

April 7, 2021

5  out of  5
rating by Tasha Snider
"Angela Stone is Amazing! She helped me in every way possible and was able to answer every question I had. She worked with me to get discounts and even helped me get renters insurance! I highly recommend talking to Angela for any kind of insurance you need. She takes the time to explain everything to me and make sure I understand it. She is very quick in responding to email or text. Couldn’t ask for a better one. Thanks Angela!"
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Tamara Powers

March 3, 2021

5  out of  5
rating by Tamara Powers
"Angela stone is an amazing helpful lady"
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Faye Sapp

February 11, 2021

5  out of  5
rating by Faye Sapp
"Anytime I need help with anything, Angela is always there to help with all my needs."
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lucia dale

February 10, 2021

5  out of  5
rating by lucia dale
"When it comes to Insurance agents Traci and Angela are top notch. Always ready to answer any and all questions concerning any need regarding my auto policy. friendly and knowledgeable. Now as I am in the process of purchasing a home there is no other agency than StateFarm. Thank you Traci and Angela for continuing to make me feel more like family rather than just a customer"
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Angel Siggers

February 9, 2021

5  out of  5
rating by Angel Siggers
"Keith Webb is a man of true integrity, his staff Tracie and Angela are the nicest and most patient ladies. Tracie was so helpful in explaining what was covered by my insurance and how to navigate the rest, she is very knowledgeable and was able to provide me with the policy that best fits my needs."
We responded:
"Angel, Thank you for the review. Its a pleasure to do business with you. Again, Thank you, Tracie"
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April Hughes

February 9, 2021

5  out of  5
rating by April Hughes
"Angela Stone is extremely knowledgeable and always willing to help anyway she can. She doesn’t treat you like another Client, she actually cares about your needs. Will always recommend this company & Highly recommend Angela. Thank you for all you do."
We responded:
"April, Thank you for your review. It is always great to do business with you. Thank you, Angela Stone"
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Tim Howard

February 9, 2021

5  out of  5
rating by Tim Howard
"I have been with the Keith Webb State Farm Agency for well over 25 years and during that time working with Tracie we have received nothing but 5 star service. Tracie goes over and beyond to make sure our insurance needs are met and taken care of and she follows up to make sure nothing is left uncovered."
We responded:
"Tim, Thank you for your continued service with State Farm. We appreciate your business-Tracie"